Shipping Policy
Thank you for shopping at Living Rootz, operated by Mayuri Textiles. We appreciate your business and strive to provide efficient shipping services for your orders.
Order Processing:
– All orders are processed within 7 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Methods:
– We offer standard and expedited shipping options for domestic and international orders. Shipping costs and delivery times vary depending on your location and selected shipping method.
Shipping Rates:
– Shipping rates are calculated based on the weight and dimensions of your order, as well as your shipping address. You will be able to view the shipping cost at checkout before completing your purchase.
Order Tracking:
– Once your order has been shipped, you will receive a shipment confirmation email with tracking information. You can track the status of your order using the provided tracking number.
Delivery Estimates:
– Delivery times are estimated based on the shipping method selected and your location. While we strive to meet estimated delivery times, we cannot guarantee exact delivery dates due to potential delays with shipping carriers or customs clearance for international orders.
Shipping Restrictions:
– We currently only ship to addresses within [list of countries or regions where you ship]. We do not ship to P.O. boxes or military addresses.
Customs and Duties:
– International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.
Lost or Damaged Shipments:
– In the rare event that your order is lost or damaged during transit, please contact us immediately at info@livingrootz.in so we can assist you in filing a claim with the shipping carrier.